We look forward to being there for you again from May 19, 2021!

Your health and safety matter to us

It is very important to us to be able to offer you the greatest safety possible. So that you can enjoy your carefree vacation with us.

Book carefree - Summer 2021

Due to the current situation, we have adjusted our cancellation conditions for you, so you can continue planning your holiday at the Auhof with peace of mind. Reservations up to the end of June 2021 and from September to November 2021 may be cancelled or postponed free of charge up to 48 hours before arrival. For bookings from July & August 2021, we apply a cancellation period of 14 days before arrival.

Safe hospitality

The Auhof takes part in the “Safe Hospitality” initiative and is committed to adhering to strict safety and hygiene measures. We oblige our employees to carry out regular Covid-19 tests and safety measures are implemented that go beyond the legal obligations.

Trusted cleanliness

The Auhof was awarded the "Trusted Cleanliness" badge for compliance with the high hygiene standards in connection with COVID-19. It is an award from the world's leading guest feedback platform "TrustYou". In order to receive the “Trusted Cleanliness” badge, we had to prove how we implement the strict hygiene standards in connection with COVID-19.

Hygiene measures

The highest levels of cleanliness and hygiene standards in all hotel areas have always been a matter to us at the Auhof.

• Hand disinfection is available in all public areas as well as in the rooms
• Floor markings ensure a minimum distance of 2 meters in our hotel area
• A protective screen is installed at the reception
• In addition to hand disinfection, gloves are also provided at the breakfast buffet
• Generally increased cleaning of surfaces
• Disinfection of all laundry with a hygienic rinse
• All employees wear mouth and nose protection
• Our employees are regularly tested for Covid 19 and receive ongoing training on hygiene
• We have put up signs throughout the hotel to remind people of the rules for safe distances in public places
• We have reduced the furniture in public areas in accordance with the safety distance regulation

Before arrival

You should only start your vacation if you are in perfect health. We kindly ask you to give us your full names, address and dates of birth of all travelers prior to arrival in order to shorten the check-in time on site.

The greeting

We stick with a warm “Grüß Gott” and continue to refrain from shaking hands. Please only travel if you do not have COVID-like symptoms such as cough, fever, etc.

Mouth and nose masks

When entering the hotel, FFP2 mouth and nose masks are mandatory. Please wear FFP2 mouth and nose masks in all public and generally accessible indoor areas of the hotel (lift, lobby, restaurant, etc.) as soon as you take a seat, e.g. in the restaurant or at the bar, the mask may be removed. We kindly ask you to bring your own masks.

Hygiene suites & apartments

We have adapted our already high hygiene standards for daily cleaning to the new standards. We have removed all information brochures, magazines, and writing utensils from the rooms. We have also replaced our bar soaps with liquid soap, and hand disinfection is available free of charge in all public areas and in the rooms. You will also find various hygiene items for single use in the rooms, you can enjoy breakfast in the room*, or we offer the delivery of food in special packaging*. *extra charge.

It is important to us that we continuously adapt all measures to the current situation.

At https://www.zellamsee-kaprun.com/de/corona you will always find updated and detailed information about the current regulations.

If you have any questions, please do not hesitate to contact us: info@derauhof.at or +43 6547 8540

Thank you very much for your trust and support!

We look forward to seeing you again at the Auhof.

Sincerely,

Gerald Rauter & the entire Auhof team